I have a Samsung Galaxy S4 through Verizon. Over the weekend, I updated my phone with the new Android Jellybean software. Prior to this updated, I have always been able to connect to my office’s wifi with no issues. However after the updated, the phone will connect to the office wifi for a second or two, than return the following message, “Network Disabled because the Internet connection is slow†and cannot connect. I called my IT department, they said the office’s internet has not changed and I sit about 50 feet from the wifi router. Now I do get wifi connection at home and other places, and considering that the only change since last Friday was from the software updated, it has to be a phone issue.
I have done the following to get the wifi to connect:
Have “removed†the network and reconnect to wifi (no luck)
Done a complete shut down and reboot of the phone (no luck)
Taken the phone into Samsung (in Best Buy) and had them run a check to make sure the software is installed correctly (and it is)
Gone to Verizon store and had them look at it (they found no issues)
What else can I do? I enjoy using apps the need a connection (ie Pandora, Facebook), but just do not want to waste my data plan while at the office.
Read more: Samsung Galaxy S4 - Wifi Network disabled Internet slow?