So today when using my phone (5 days old and never been dropped or damaged and has been kept in an otterbox) turned off and would not turn back on. I plugged the charger in and got no response or indication it was charging. Finally, i chatted with a samsung rep who had me soft reset the phone while plugged in which worked and I'm now typing on it now. My question is despite what the rep saying there's nothijng wrong with the phone do you think it will be an issue or there's something wrong with it and should I have it exchanged. I feel defeated considering the price i payed on it.
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