I'm trying to help out my boyfriend. He has a Samsung Galaxy j7 phone with verizon. Two weeks ago he let a drunk friend use his phone and the friend completely reset it somehow. When he went to use it, it requires him to sign into his Google account. He couldn't remember the password, so he created a new password and now it says he can't login in for 24 hours… It's been 2 weeks now. He tried to make a new Google account, but the phone will only allow him to log in with the original Google account. He took the phone to Verizon and they told him he has to contact Google. So how do we contact Google?
Read more: How do you contact Google to unblock an Android phone/ Google account?