Hello. So the other day I went to download some music on my galaxy s4 from my computer. I plugged it in using the same cord and it didn't show up on my computer. Now it won't ever. I tried downloading kies, and drivers. I can't upgrade my device or repair it because my phone won't connect to my computer. It says it's charging when I plug it in but it's not being read. When I try to install drivers or things to help it always says it fails. Basically nothing works. It's really frustrating. It was working fine before. Could burning a CD on my computer have something to do with it? Because I burned a CD ever since then my phone and computer wont connect.
Is anyone having this problem?
Does anyone know what to do or how to fix it?
Is it a virus of some sort?
I've tried calling verizon but I could never get to a person.
I'd really appreciate some advice or solutions.
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